Terms of Service

Last Updated: Jan 1, 2026

These Terms of Service ("Terms") govern the use of consulting services provided by Content Cultivate ("Company", "we", "us", or "our"). By engaging our services, you ("Client", "you", or "your") agree to be bound by these Terms.

If you do not agree to these Terms, please do not engage or use our services.

1. Scope of Services

Content Cultivate provides operations consulting services to businesses and individuals globally. The specific scope, timeline, deliverables, and fees for services will be outlined in a separate written agreement executed prior to the commencement of services.

2. Client Responsibilities

The Client agrees to:

  • Provide accurate, complete, and timely information necessary for the provision of services.

  • Attend scheduled sessions punctually.

  • Adhere to any agreed-upon deadlines and collaboration timelines.

  • If client misses deadlines or fails to return requested items, timelines will be pushed back a 1-for-1 day.

  • Refrain from using our services for unlawful purposes.

  • Provide all required onboarding and intake information within seven (7) business days

  • Review and provide feedback on deliverables within seven (7) days (lack of response constitutes approval)

  • Maintain active communication throughout the engagement

  • If Client is unresponsive for thirty (30) consecutive days, services will be considered complete and all outstanding balances become immediately due.

3. Fees & Payment Terms

The Client agrees to:

  • Pay all fees associated with the selected service.

  • Monthly payments are automatically charged on the same day each month.

  • Invoices must be paid within fourteen (14) days.

  • Failure to make payments may result in suspension or termination of services. Any additional work outside the agreed scope will be quoted separately and requires approval before execution.

  • Reoccurring fees for software will be billed with invoices and require a 30 day notice to transfer or cancel.

  • GrowthKit is a licensed software by Content Cultivate and is billed monthly for ongoing use.

4. No Refund Policy

  • All payments are final and non-refundable.

  • By purchasing services, Client acknowledges that no refunds will be issued under any circumstances, including partial use, non-use, or early termination.

  • Any disputes or chargebacks are considered a breach of this Agreement.

5. Term & Communication & Rescheduling

Term

  • Length of commitment is dependent upon services provided and will be outlined in service agreement.

  • Our services generally provide:

    • One (1) 90-minute onboarding or strategy session at the start of the engagement.

    • Weekly email check-ins

    • Bi-weekly status calls

    • At the conclusion of the agreement, we will conduct an evaluation session to review progress, reassess goals, and adjust the service plan as needed.

Communication

Content Cultivate is available via email for communication. Responses will be answered during normal business hours 9:00am - 4:00pm Monday - Friday.

Rescheduling Sessions

  • We understand that schedules change. You may reschedule any session by providing at least 24 hours’ notice.

  • Sessions may be freely rescheduled to a mutually available time, and no session will be forfeited due to rescheduling.

  • If less than 24 hours' notice is provided, we will make every reasonable effort to accommodate a new time; however, rescheduling is subject to availability.

  • We encourage timely communication to ensure you receive the full value of your scheduled sessions.

  • Please note that frequent last-minute rescheduling may impact your access to preferred time slots and could affect overall program momentum.

6. Additional Expenses

  • Client is responsible for all third-party costs, including but not limited to:

  • Software subscriptions

  • Advertising spend

  • Design or development tools

  • Website or platform fees

  • Any recommended external services

  • All anticipated expenses will be communicated in advance when possible.

7. Intellectual Property

Client Ownership:

All final deliverables, including completed marketing assets and systems, become the property of the Client upon full payment.

Company Ownership:
All proprietary materials, frameworks, templates, processes, training materials, and systems developed or used by Content Cultivate remain the exclusive intellectual property of the Company. These may not be resold, shared, or reproduced without written consent.

8. Confidentiality

Both parties agree to maintain confidentiality of all proprietary or sensitive information shared during the engagement.

Content Cultivate will not disclose Client information without consent unless required by law.

9. Indemnification

Client agrees to indemnify and hold harmless Content Cultivate from any claims, damages, liabilities, or expenses arising from:

  • Client’s business operations

  • Misuse of services or deliverables

  • Violations of applicable laws or regulations

10. Limitation of Liability

To the fullest extent permitted by law:

  • To the fullest extent permitted by law:

  • Content Cultivate shall not be liable for any indirect, incidental, or consequential damages

  • Total liability shall not exceed the total amount paid by the Client for services

11. Termination

This Agreement may not be terminated prior to the completion of the agreed service term.

If termination is requested, a minimum of thirty (30) days written notice is required. All outstanding fees remain due and payable.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict of law principles.

Any disputes arising from or relating to these Terms or our services shall be resolved through good faith negotiations. If unresolved, disputes shall be subject to binding arbitration in Washoe County, Nevada, in accordance with the rules of the American Arbitration Association.

13. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Acceptance

By purchasing or using services, Client acknowledges that they have read, understood, and agreed to these Terms of Service.

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