1. Scope of Services

Content Cultivate provides operations consulting services to businesses and individuals globally. The specific scope, timeline, deliverables, and fees for services will be outlined in a separate written Services Agreement executed prior to the commencement of services.

2. Client Responsibilities

The Client agrees to provide accurate, complete, and timely information necessary for the provision of services; attend scheduled sessions punctually; adhere to any agreed-upon deadlines and collaboration timelines; refrain from using services for unlawful purposes; provide all required onboarding and intake information within seven (5) five days; review and provide feedback on deliverables within (5) five days (lack of response constitutes approval); and maintain active communication throughout the engagement. If Client misses deadlines or fails to return requested items, timelines will be pushed back on a 1-for-1 day basis. If Client is unresponsive for thirty (30) consecutive days, services will be considered complete and all outstanding balances become immediately due.

3. Fees & Payment Terms

The Client agrees to pay all fees associated with the selected service. Monthly payments are automatically charged on the same day each month. Invoices must be paid within fourteen (14) days. Failure to make payments may result in suspension or termination of services. 

Any additional work outside the agreed scope will be quoted separately and requires approval before execution. 

Reoccurring fees for software will be billed with invoices and require a thirty (30) day notice to transfer or cancel. GrowthKit is a licensed software by Content Cultivate and is billed monthly for ongoing use.

4. No Refund Policy

All payments are final and non-refundable. By purchasing services, Client acknowledges that no refunds will be issued under any circumstances, including partial use, non-use, or early termination. Any disputes or chargebacks are considered a breach of this Agreement.

5. Term, Communication & Rescheduling

Length of commitment is dependent upon services provided and will be outlined in the Services Agreement. Services generally include one (1) 90-minute onboarding or strategy session at the start of the engagement, weekly email check-ins, and bi-weekly status calls. At the conclusion of the agreement, an evaluation session will be conducted. 

Content Cultivate is available via email during normal business hours (9:00am – 4:00pm, Monday – Friday). Sessions may be rescheduled with at least twenty-four (24) hours’ notice. Less than 24 hours’ notice is subject to availability. Frequent last-minute rescheduling may impact scheduling availability.

6. Additional Expenses

Client is responsible for all third-party costs, including but not limited to software subscriptions, advertising spend, design or development tools, website or platform fees, and any recommended external services. All anticipated expenses will be communicated in advance when possible.

7. Intellectual Property

All final deliverables become the property of the Client upon full payment. All proprietary materials, frameworks, templates, processes, training materials, and systems remain the exclusive intellectual property of Content Cultivate and may not be resold, shared, or reproduced without written consent.

8. Confidentiality

Both parties agree to maintain confidentiality of all proprietary or sensitive information shared during the engagement. Content Cultivate will not disclose Client information without consent unless required by law.

9. Indemnification

Client agrees to indemnify and hold harmless Content Cultivate from any claims, damages, liabilities, or expenses arising from Client’s business operations, misuse of services or deliverables, or violations of applicable laws or regulations.

10. Limitation of Liability

To the fullest extent permitted by law, Content Cultivate shall not be liable for any indirect, incidental, or consequential damages. Total liability shall not exceed the total amount paid by the Client for services.

11. Termination

This Agreement may not be terminated prior to the completion of the agreed service term. If termination is requested, a minimum of thirty (30) days written notice is required. All outstanding fees remain due and payable.

12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada, United States. Any disputes shall be resolved through good faith negotiations, and if unresolved, through binding arbitration in Washoe County, Nevada.

13. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Acceptance

By engaging services, Client acknowledges that they have read, understood, and agreed to this Agreement.